Pros: Free domestic phone calls if the company lasts.

I timed the Tech Support hold time at 6 min on a Sunday morning.

Cons: Company could go out of business.

Hidden hardware needs premier service. They need an asterisk next to that feature stating the need for their hardware.

Telo headset has proprietary batteries.

Bottom Line: Something not covered in your review was the need to own a Telo headset in order to add an extra phone number. So you sign up for the premier service to get an extra line only to find it does not work unless you have a Telo headset. When you sign up for the premier service you are given an option to either receive a Telo headset for free, or get port forwarding for free. If you are like me, you will want to keep your home phone number. So of course you want free port forwarding, but then later you find out the you are still in need of their phone. Which by the way has gotten some bad reviews, and also has proprietary batteries. I know you have the free trial that "might" give you time to figure this out, but most people say it takes 3 to 4 weeks to complete the port forwarding.
So now how much money do you have wrapped up in hardware from a company that many speculate might not be able to stay in business. Why not just charge everyone 5 or 10 dollars a month to put us at ease?

Recommended: yes